PART 1 GENERAL TERMS AND CONDITIONS
1.1. The Customer is any natural person who uses, has used or has expressed a wish to use any services provided by www.latviarivers.com.
1.2. Personal data is any information directly or indirectly related to the Customer.
1.3. Personal data processing is any activity performed with personal data (including collection, recording, storage, modification, granting of access, making requests, transfer, deletion, etc.).
1.4. The manager is Vitalio Echazabal Acosta (hereinafter – LatviaRivers), a taxpayer registered with the State Revenue Service and a tourism service provider in whose name and interest personal data is processed and who is responsible for data processing.
1.5. LatviaRivers legally processes and protects customers’ personal data. Information obtained from customers is protected in accordance with the requirements of this Policy and the requirements of laws and regulations.
1.6. Within the framework of applicable legislation, LatviaRivers ensures the confidentiality of personal data, and has implemented appropriate technical and organizational measures to protect personal data from unauthorized access, illegitimate processing or disclosure, accidental loss, alteration or destruction.
1.7. LatviaRivers uses IT systems to protect the privacy and integrity of customers’ personal data, and access to customer’s contact information. Customers’ data can be accessed only by those persons who really need to process this personal data in order to meet LatviaRivers’ liabilities to their customers.
PART 2 PERSONAL DATA PROCESSING
2.1. Categories of customers’ personal data collected and processed by LatviaRivers:
2.2. Objectives and reasons of personal data processing:
2.3. Types of data collection. Information is obtained:
2.4. Personal data will only be processed for as long as necessary. The storage period may be based on the duration of the business relationship with the Customer, the legal interest of LatviaRivers or applicable legislation (for example, on accounting, limitation period, debt collection, etc.). The data storage period may be longer than the business relationship between LatviaRivers and the Customer, but not longer than the limitation period.
PART 3 AUTOMATIC DECISION MAKING
3.1. The company does not make automatic decisions or profiling in the processing of customers’ personal data.
PART 4 PERSONAL DATA RECEIVERS
4.1. The Customer’s personal data processed at LatviaRivers may be transferred to other recipients (third parties) if it is necessary for the provision of a quality service.
4.2. Personal data may be transferred to other institutions and organizations, such as:
4.3. In some cases, when transferring data to other independent institutions or organizations, the data recipients themselves are responsible (other data controllers) for the processing of personal data, which means that LatviaRivers does not control how the information transferred to these institutions will be processed. Examples of such cases are:
4.4. Data transfer may occur without the Customer’s consent in cases where it is required by legislation or where non-transfer of data may harm and endanger the legitimate interests and security of the company, LatviaRivers, the Customer or other persons.
4.5. Security measures for the further transfer and processing of data are followed to the same extent as provided by LatviaRivers, in compliance with this Policy and other internal documents within the legal ensuring of personal data processing.
4.6. The Customer’s data is not transferred outside the European Union and the European Economic Area. Should such a transfer occur, the requirements of laws and regulations regarding the transfer of data outside the borders of the European Union and the European Economic Area would be complied with, including the transfer could take place if there was a legal basis for implementing a legal obligation, such as execution of contract, or the Customer’s consent would be obtained and appropriate security measures taken.
PART 5 CUSTOMER’S RIGHTS AND OBLIGATIONS
5.1. The customer as a data subject has the rights:
5.2. The Customer is obliged to provide LatviaRivers with information on changes in their personal data in due time and to the necessary extent, if this may affect the quality of the tourism service.
6.1. “Cookie” is a small piece of information or a small text file that the website stores on a computer or mobile device when the Customer visits the LatviaRivers website. The cookie itself does not contain any personal data, such as email address or customer’s name, but is used to make the website application easier. It also does not affect the customer’s computer or mobile device in any way. It allows the server to collect the information from the Client’s browser, so there is no need to re-enter the data when returning to the website or moving from one page to another. It is temporarily stored in your computer’s memory while the browser is searching for information, but disappears as soon as the browser is closed.
PART 7 POLICY AMENDMENTS AND CONTACTS
7.1. LatviaRivers has the right to unilaterally make amendments to the Policy. The current version of the Policy will be available on the website www.latviarivers.com.
7.4. LatviaRivers contact information – email: email@example.com; mobile phone: +371 26579275 (Latvia), +346 39259479 (Spain).